Privacy Policy

MegaCart | Website: https://megacartpk.com | Effective date: 15 September 2026

MegaCart respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect when you use megacartpk.com, how we use it, when it may be shared, and the choices available to you.

1. Information we collect

When you browse, place an order, contact us, or request support, we may collect your name, mobile number, email address, delivery address, city, order details, product preferences, payment status, transaction reference, and communications with our support team.

We may also receive technical information such as IP address, browser type, device information, pages viewed, and website activity. Cookies may be used to keep the website functional, remember preferences, and improve your shopping experience.

MegaCart does not request passwords, card security codes, PINs, or one-time passwords via WhatsApp or email. Payment details are handled through the payment provider's secure interface.

2. How we use information

We use personal information to process and deliver orders, confirm payment status, provide customer support, handle returns and refunds, prevent fraud, improve website operations, and comply with legal and regulatory requirements.

We may contact you by phone, SMS, WhatsApp, or email regarding orders, delivery, payment, returns, or support. Marketing messages may be stopped by contacting us.

3. Sharing information

We do not sell your personal data. We may share it with courier and logistics partners (e.g., FulfillKaro, TCS, Leopards), technology providers (e.g., Shopify), and legal authorities if required by law.

4. Payments and transaction security

Payment information is processed through the payment provider's systems. MegaCart may receive payment status and transaction references but does not store full card numbers or sensitive authentication credentials. No internet transmission can be guaranteed completely secure; we use reasonable safeguards appropriate to our operations.

5. Cookies and similar technologies

Cookies help the website remember shopping activity, maintain sessions, and improve content. You can adjust cookie settings in your browser, though disabling certain cookies may affect checkout or preferences.

6. Retention

We keep information for as long as reasonably necessary for order fulfilment, customer support, refunds, accounting, fraud prevention, and legal obligations. When no longer needed, information may be deleted, anonymized, or securely disposed of.

7. Your choices and requests

You may contact MegaCart to ask about information we hold, request corrections, or request deletion where retention is not required. We may verify your identity before responding. To stop marketing communications, contact us or use the unsubscribe option in the message.

8. Children

This website is not directed at children. We do not knowingly collect personal information from children. Parents or guardians who believe a child has provided information should contact us.

9. Third-party websites and services

The website may link to courier, payment, or social-media services. Their privacy practices are governed by their own policies. Please review those policies before submitting information to a third party.

10. Policy updates

MegaCart may update this Privacy Policy when services, legal requirements, or data practices change. The updated version will be posted with a revised effective date.

11. Contact us

• WhatsApp: 03357444459
• Email: support@megacartpk.com
• Website: https://www.megacartpk.com